Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting TheSurfNetwork, you are accepting the practices described in this Privacy Policy.

This Privacy Policy describes the policies and procedures of TheSurfNetwork. ("TheSurfNetwork", "we" or "us") on the collection, use and disclosure of information collected by TheSurfNetwork on (together with any subdomains or related pages, the "Site") or in connection with the TheSurfNetwork media platform that permits end users to manage and view digital content downloaded or streamed through the internet (including all related services, features, content, applications or widgets offered by TheSurfNetwork, the "TheSurfNetwork Platform" and, collectively with the site, the "Service'). In connection with your use of the Service, we receive information about you from various sources, including: (i) through your account as a user of the TheSurfNetwork Platform (your "Account') and (ii) through your use of the Site and the Service generally. When you use the Service, you are consenting to the collection, transfer, manipulation, storage, transmission, disclosure and other uses of your information as described in this Privacy Policy.

What does this Privacy Policy Cover?

This Privacy Policy covers the collection and treatment of information, including personally identifiable information ("Personal Information"), by TheSurfNetwork through the Service. This Privacy Policy also covers our treatment of information that our business partners share with us or that we share with our business partners.

What Information Is Collected by TheSurfNetwork?

The information we gather enables us to personalize your experience within the TheSurfNetwork Platform, and to continually improve and operate the Service. In connection with certain aspects of the Service, we may request, collect and/or display certain information from our users. We collect the following types of information from our users:

Account Information

When you create an Account or login, you will provide information that could be Personal Information, such as your name, address, username, password and email address. You acknowledge that this information may be personal to you, and by creating an account with TheSurfNetwork and providing Personal Information to us, you allow others, including us, to identify you and therefore you may not be anonymous. We may use your contact information to provide information to you regarding your Account, and we may also send you promotional emails relating to the TheSurfNetwork Platform that inform you of certain new developments and the applications and services available to you. You may unsubscribe from promotional messages through your Account settings, however, we reserve the right to contact you when we believe it is necessary to provide the Service to you. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

If you purchase content through the TheSurfNetwork Platform, you may elect to have TheSurfNetwork store your credit card information for your ease of use in making further purchases. Unless you elect for TheSurfNetwork not to store credit card information, TheSurfNetwork uses, collects and stores your credit card information only for the purpose completing each specific transaction.

User Activity and Sharing

We collect and store information regarding your use of the TheSurfNetwork Platform, including (i) the content viewed, (ii) the time and date of each viewing, (iii) the application used in viewing the content and (iv) IP addresses, including internal IP addresses, of devices accessing the TheSurfNetwork Platform. If you choose to link your Account to Facebook, Twitter, or any other social media service, we may collect and store information relating to any content that you share through the TheSurfNetwork Platform with friends as well as information relating to your friends on the social media service.

IP Address Information and Other Information Collected Automatically

We automatically receive and record information from the Service or your web browser when you interact with the Service, including your IP address and cookie information. This information is used to facilitate collection of data concerning your interaction with the Service as described in this policy.

Generally, TheSurfNetwork automatically collects usage information, such as the number and frequency of users accessing the Service and various channels of content. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Service so that we can analyze and improve the Service.

Information Collected Using Cookies

Cookies are pieces of text that may be provided to your computer through your web browser or application when you access a website or service. Your browser stores cookies in a manner associated with each website or service you visit. We use cookies to enable our servers to recognize your web browser or the Service and tell us how and when you visit and use the Service through the web or through an application.

Cookies also allow us to track when you have accessed content through the Service. Each access may be tracked using a unique identifier assigned to you in one or more cookies stored by your web browser or application and associated with TheSurfNetwork.

TheSurfNetwork cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with Personal Information you have provided to us. As noted, however, we do use cookies to identify that your web browser or application has accessed content through the Service and may associate that information with your Account if you have one.

Aggregate Information

We may combine certain information that we collect from you with information collected from other users in an aggregate, non-personally identifiable format ("Aggregate Information"). Some of this information is derived from Personal Information, such as your location (which, in turn, can be derived from your IP address or through location based services used by your device). Aggregate Information is not Personal Information and cannot be tied back to you or your Account. If you delete your Account, information pertaining to your Account activity is retained as a part of the Aggregate Information; however there will be no association between this information and your Account. We use Aggregate Information to gain insight into our users' use of the Service generally, and to optimize and improve the Service. We may also share Aggregate Information with our third party partners, who use such information for the purpose of optimizing and improving the Third Party Services.

Our Policy Toward Children

The Service is available only to individuals who are at least 13 years old. We do not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without parental consent, he or she should contact us at If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

How and To Whom Is My Information Shared?

Except for use of your Personal Information in connection with and to optimize your experience with the Service, we use your Personal Information for the purpose of providing the Service to you only. We do not and will not sell, rent, distribute or otherwise provide your information to third parties, except as provided below. We consider your privacy to be of utmost importance.

IP Address Information

While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business.

Information You Elect to Share

As mentioned above, you may elect to share certain content you access on the TheSurfNetwork Platform with your friends through Facebook, Twitter or other social media services, and in doing so certain profile information will be displayed to those with whom you share content.

Aggregate Information

We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use TheSurfNetwork, which facilitates improving our service.

Information Shared with Our Agents

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our "Agents"). We may need to share Personal Information with our Agents in order to provide the Service to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us in providing the Service to you.

Information Disclosed for the Protection of Us and Others

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce TheSurfNetwork's Terms of Use (available at or a successor URL), including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam prevention.

Information We Share With Your Consent

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is Information About Me Secure?

We protect your Personal Information, Account information and Third Party Account Information using industry-standard security techniques. While we endeavor to protect such information to ensure that it is kept private, we cannot guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Therefore, we do not guarantee or warrant that such techniques will prevent unauthorized access to information about you we store, Personal Information or otherwise.

You should do your part to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.

How Can I Close My Account?

Should you ever decide to close your Account, you may do so by altering your Account settings. If you terminate and close your Account, any association between your Account and information stored by and in connection with TheSurfNetwork will no longer be accessible. However, any information collected by TheSurfNetwork prior to deletion of your Account will continue to be stored by TheSurfNetwork in an aggregate, non-personally identifiable manner.

What Choices Do I Have Regarding My Information?

As stated previously, you can opt not to disclose certain information to us; however, you may be required to share certain information in order to take advantage of some TheSurfNetwork features. If you do not wish to disclose any information to us, you can close your Account and discontinue using the Service.

What Happens When There Are Changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on or within the Service or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses TheSurfNetwork after such changes have been first posted, so we encourage you to review this Privacy Policy periodically.

Effective Date: April 1, 2014